TABLE OF CONTENTS

• Error description
• Solution approach
  • Solution 1
  • Solution 2
• Further steps

Error description

When loading a part in PARTdataManager which shows broken or empty geometry or when exporting a part to a CAD system fails, the following errors appear:

• Thread definition is not standard.
• The first feature in history is a cut.
• This feature references an empty sketch.

Solution approach

These errors are caused by obsolete or missing threads database. The threads can be installed/updated via PARTadmin either online or offline.

Solution 1

Online solution:

Open the Online update in PARTadmin, search for "threads" and install the database. 

Solution 2

Offline solution:

Download the database via a web browser from PARTupdate, and install with PARTadmin in offline mode.

Further steps

If the solution/approaches described above have not helped, so that an error message continues to appear or you have a query about the article, you can contact our support team in writing at any time.

To open a ticket, you can register or log in at the top right of this page.