Export to desired File Format not possible

Modified on Wed, 31 Jan 2024 at 08:45 AM

TABLE OF CONTENTS


 Error Description


When exporting a file, it is determined that the desired format is grayed out.




 Possible Solutions


Since the license for the corresponding file format is missing, it must be requested again from Support. 

You can find more information on this topic here → Online license request


If a renewed license already exists, it is necessary to exchange it via PARTadmin.

Here you can find more information on this topic → Import License File (Single Workstation) or Import License File (License Server)


 Further Steps


If the solutions described above have not helped, so that an error message continues to appear or you have a question about the article, you can contact our support team in writing at any time. To open a ticket, you can register or log in at the top right of this page.

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